WFN Naturals

Terms and Conditions

1. Detailed description of goods and services

WFN Naturals is a business in the holistic health industry that sells a variety of natural supplements and skin care products.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email. The email will contain parcel tracking information as well as order details.  

3. Export restriction

The products on this website are primarily available to customers in Tanzania. Customers in other countries with the relevant import documents can place bulk orders but our retail offering does not cater to them.

4. Return and Refunds Policy

The provision of goods by WFN Naturals is subject to availability. In cases of unavailability, WFN Naturals will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

5. Customer Privacy Policy

WFN Naturals shall take all reasonable steps to protect the personal information of users.  

6. Accepted Payment Options

Payments may be made Tigopesa or direct deposit.

7. Card acquiring and security

Payments on our website will be processed via Tigopesa, an approved Tanzanian payment gateway.

8. Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is Tanzania. Transaction currency is Tanzania Shillings (TSH).

9. Responsibility

WFN Naturals takes responsibility for all aspects relating to the transaction including sale of goods sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile

This website is governed by the laws of Tanzania and WFN Naturals chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature DERM PLAZA Bldg, 11th Floor Makumbusho, Dar es Salaam.

11. Variation

WFN Naturals may, in its sole discretion, change this agreement or any part thereof at any time without notice.